Launch your outsourced customer support services in under a week! Here are the steps on how we work.
Detail your goals for outsourcing customer support, your existing support framework, and anticipated interaction volume. We will customize an ideal team to fulfill your specific requirements.
Just one call or email will provide you with a comprehensive quote customized for your unique customer support outsourcing requirements, with no hidden fees.
Once you approve your personalized quote, we will schedule the initial training session and select the top customer support agents for your team.
Attend a setup meeting with our customer support operations manager, supervisor, and your assigned agents to synchronize on workflows and expectations.
Our specialists delve into your brand and services. Standard training spans 2-7 days, while more intricate products may necessitate 14-28 days.
With training completed, we bring your customer support services online, delivering exceptional customer service from the outset. Continuous quality assurance guarantees the maintenance of excellence.
