History in the Making: Rise Up to a Bright Future
Pioneering a Legacy of Innovation
Embark on a journey through time with Consulting Business Innovation (CBI), a company born in 2024 with a vision to redefine the landscape of contact center solutions. Our history is a testament to relentless dedication, innovation, and the pursuit of excellence.
Inception:
Like most great ideas, Consulting Business Innovation started with inspiration. With a goal of providing contact center solutions, CBI soon evolved into something bigger and better than anyone had imagined. Our inception marked the beginning of a transformative journey.
Growth and Global Leadership:
Our growth has been steady but remarkable. Today, we proudly stand as global leaders in outsourcing and offshoring contact center solutions. Our commitment lies not just in meeting but exceeding the expectations of our clients and their customers.
Client-Centric Excellence:
Our journey is woven with a commitment to client-centric excellence. We believe in delivering exceptional services that transform client experiences and drive outstanding results. Through an extensive network of service partners and the dedication of tens of thousands of agents, CBI has become synonymous with excellence.
Innovation at Every Turn:
Innovation is in our DNA. Consulting Business Innovation has been at the forefront of pioneering the gig economy in the contact center industry. We continuously push the boundaries, embracing cutting-edge technologies and methodologies to redefine industry standards.
Learn about Consulting Business Innovation’s history of pioneering the shared economy and our continuous journey towards a dynamic and innovative future.
Increase Your Customer Support Dream Team
With our support, companies have seen a 60% reduction in response times and a 80% increase in customer satisfaction scores (CSAT).
