About Us: Consulting Business Innovation is a dynamic and growing company specializing in call center and contact center Services business Processes (BPO). We are committed to delivering exceptional customer experiences through innovative solutions and efficient processes.
Job Description: We are seeking a motivated Systems Engineering student to join our team as an assistant. This role is ideal for a student who is eager to apply their skills in a real-world setting and contribute to the final stages of our CRM automation and optimization.
Key Responsibilities:
- Assist with the setup and customization of CRM pipelines.
- Support the implementation of automated workflows and processes.
- Perform tests to ensure all systems work correctly and troubleshoot any issues.
- Collaborate with cross-functional teams to integrate automation solutions.
- Document processes and provide training to team members on new systems and workflows.
- Continuously monitor and improve automation processes to enhance efficiency and productivity.
Qualifications:
- Currently enrolled in a Systems Engineering, Computer Science, or Marketing.IT
- Experience with automation tools and technologies (e.g., Python, JavaScript, SQL).
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Familiarity with CRM systems and call center operations is a plus.
What We Offer:
- Pay Rate 280 Per Hour
- Health Care Insurance
Job Category: Internships
Job Type: Full Time
Job Location: Dominican Republic
