- 🚀 Join Team Consulting Business Innovation, a global Contact Center leader in customer service. Forging connections one interaction at a time, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 60% of our leaders are promoted from within!
- Job Summary: As part of #TeamInnovation, you’ll help our clients by addressing their customers’ concerns, providing support, and resolving issues.
- Responsibilities:
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service.
- Document call-related information for auditing and reporting purposes.
- Maintain and update customer information as necessary.
- Upsell current customers on new or enhanced services.
- Qualifications
- Must reside in the United States.
- Customer service experience is a plus
- Strong problem-solving abilities, particularly in troubleshooting hardware and software issues.Analytical Skills
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Attention to detail
- Experience with remote support tools and ticketing systems is a plus
- Associate or Bachelor’s degree in Computer Science or related field is a plus
- Technical Requirements:
- 💻 Windows 10 PC No Apple.
- 🌐 Minimum 10MB internet speed for seamless remote work.
- 🎧Noise-canceling headset for optimal remote communication.
- Remote Work Benefits:
- 🏡 100% Remote Work.
- Compensation Details:
- Hourly Rate $12.00 Per Hour
- Training Included.
- Next Steps
- Place an application
- Our team will review your application
- If selected to move forward, our team will follow up directly
- Independent Contractor Status:
- 📋 This position operates as an Independent Contractor.
- Please note that for This Position we do not accept candidates from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.
Job Category: Remote Customer Service Representative
Job Type: Full Time
Job Location: United States