Position Summary: Join our team as a Remote Sales Specialist and play a crucial role in addressing customer inquiries with innovative solutions! As a key player in our sales force, you’ll connect with customers via phone, email, chat, and social media to provide exceptional service.
Key Responsibilities:
- Connect with customers through various channels to resolve inquiries and concerns.
- Escalate interactions when necessary and appropriate.
- Respond to requests for assistance and process payments.
- Track all call-related information for auditing and reporting purposes.
- Provide feedback on call issues to enhance customer experience.
- Meet defined sales objectives.
Qualifications:
- Must reside in the United States.
- High School Graduate or GED.
- Minimum 6 months customer service and sales experience.
- Ability to type 25 wpm.
- Comfort with desktop computer systems and Windows operating systems.
- Proven oral and written communication skills.
- 6 months Contact Center experience (preferred).
- Logical problem-solving skills.
- Availability to work various shifts in a fast-paced environment.
- Ability to work independently and stay composed under pressure.
- Strong listening and negotiating skills.
Work from Home Requirements:
- Internet Connection:
- Minimum subscribed download rate equal to or exceeding 12.0 Mbps.
- Minimum subscribed upload rate equal to or exceeding 3.0 Mbps.
- ISP must have no packet loss, and ping under 50ms.
- Proof of internet speed required.
- Clean and quiet workspace.
Remote Work Benefits:
- 100% Remote Work.
Compensation Details:
- $15.00 per hour.
Job Category: Remote Sales Specialist
Job Type: Full Time
Job Location: United States