Sales Specialist (Remote)

Position Summary: Join our team as a Remote Sales Specialist and play a crucial role in addressing customer inquiries with innovative solutions! As a key player in our sales force, you’ll connect with customers via phone, email, chat, and social media to provide exceptional service.

Key Responsibilities:

• Connect with customers through various channels to resolve inquiries and concerns.
• Escalate interactions when necessary and appropriate.
• Respond to requests for assistance and process payments.
• Track all call-related information for auditing and reporting purposes.
• Provide feedback on call issues to enhance customer experience.
• Meet defined sales objectives.

Qualifications:

• Must reside in the United States.
• High School Graduate or GED.
• Minimum 6 months customer service and sales experience.
• Ability to type 25 wpm.
• Comfort with desktop computer systems and Windows operating systems.
• Proven oral and written communication skills.
• 6 months Contact Center experience (preferred).
• Logical problem-solving skills.
• Availability to work various shifts in a fast-paced environment.
• Ability to work independently and stay composed under pressure.
• Strong listening and negotiating skills.

Work from Home Requirements:

• Internet Connection:
  • Minimum subscribed download rate equal to or exceeding 12.0 Mbps.
  • Minimum subscribed upload rate equal to or exceeding 3.0 Mbps.
  • ISP must have no packet loss, and ping under 50ms.
  • Proof of internet speed required.
• Clean and quiet workspace.

Remote Work Benefits:

• 100% Remote Work.

Compensation Details:

• $15.00 per hour.