Bilingual English/Spanish Customer Service Representative

Position Summary: Hablas español? Join our team as a Bilingual English/Spanish Customer Service Representative! Provide exceptional service to our diverse customer base Hybrid . 🏡🌍📞

Key Responsibilities:

• 📞 Answer customer inquiries in both English and Spanish.
• 🤝 Provide information about products and services.
• 🌐 Navigate customer inquiries with cultural sensitivity.
• 📝 Document customer interactions accurately.
• 💬 Strive for customer satisfaction in both languages.
• 🎧 Utilize a noise-canceling headset for optimal remote communication.

Qualifications:

• 📍 Must reside in the Dominican Republic Legally With ID Or Work Permit
• 📚 High school diploma or equivalent.
• 📞 Previous experience in bilingual customer service.
• 🌐 Fluent in both English and Spanish.
• 💬 Excellent verbal and written communication skills.

Technical Requirements:

• 💻 Windows 10 PC with up-to-date software.
• 🌐 Minimum 10MB internet speed for seamless remote work.
• 🎧 Noise-canceling headset for optimal remote communication.

Compensation Detail:

• 🏡Hybrid
• ❤️‍🩹Health insurance
• 💵 Competitive hourly rate: $200 Per Hour